By utilizing the complete Inland Operations
Suite an organization can gain tight control
on customer service and costs. However, their flexibility
also lies in the ability to dissect the suite, and utilize
each one integrated with your own system or as a stand-alone
entity. Either way, you are enabled to manage the challenges
of customer satisfaction and end-to-end service.
DISPATCHcaptain
Intranet web-based dispatch software designed to assign intermodal moves to third-party truck and rail carriers. Dispatch software interfaces with any booking application to automatically receive bookings with intermodal legs. Full integration with routing tool (RouteCaptain) ensures that standard corporate routes will be used. Full integration with rail (RailCaptain) and inland cost applications facilitates communication with railroads and trucking companies.
This product results in greater data accuracy; information that is given at time of booking is actually how the cargo moves; flexibility in rating structure for truck carriers; reduced training time by 66% - from 3 weeks to 1 week due to point and click technology; automatic fax of carrier instructions from the application. Proven, audited cost savings of $30,000 at implemented client sites.
RAILcaptain
RAILcaptain is a web-based tool, designed to facilitate the management and automatically
sending of EDI messages to and from the railroads. This also interactes with
ROUTEcaptain to determine rail routes to take and determines if a rate is
assigned. There is special processing for Hazardous materials rail billing to
comply with rail billing standards. The user also has the ability to track if
the rail billing has been received by the carrier.
AUTOcaptain
AUTOcaptain is a web based application that provides detailed shipment tracking and
management for AUTOMOBILE shipments. This system collects additional data
regarding the individual AUTOS to track customer information, detailed tracking
for shipment status including: received, load, stage (targeting a vessel), in
route, projected arrival at port, actual arrival at port, devan, deliver (to
next carrier) to final delivery, and bar code scanning/tracking for data
collection automation. This system also provides EDI interchange to satisfy AUTO
manufacturer requirements. The system automates the EDI transmission of shipment
information and statuses based on events that occur in processing vehicles, such
as received, shipped, delivered, etc. The AUTOcaptain application also produces
shipping documentation such as: port directions/instructions for personally
owned vehicles delivered to the port, delivery receipts, dealer notifications,
and staging receipts to gate in the loaded auto stack.
GATEcaptain
GateCaptain is a web based system designed to manage and track trucker access to and from port yard for arriving and pulling out loaded or empty containers. This works in conjunction with and updates stowage and equipment systems in order to provide timely updates for the organization.
GATEcaptain automates and tracks access to and from port yard - creates visiblity to all transactions and movements increasing security - has integration capabilities to peripheral audio/video equipment to create a fully automomated and secure yard - has built-in business rules enabling interactive soft and hard stops to ensure data integrity and accuracy, as well as, high quality service to customers - has reporting capability used for tracking, tracing and forecasting
This product results in greater data accuracy, greater control over the entire gate process due to integration with audio/video. Potential for higher service to customer due to ability to track turn time and also fully compliant with new government regulations. Has proven savings of $8000.00/month at implemented client sites.
COSTcaptain
COSTcaptain is a web-based system that automates the reconciliation of rail moves and minimizes
the amount of manual processes from an administrative role. The reconciliation
of truck moves is charted and tracked effectively and at the leg and trip level.
This allows for greater control over inland costs.
ROUTEcaptain
ROUTEcaptain is a web-based routing software system designed to assign routes based on
business rules for RAIL and TRUCK routes, OCEAN routes and BARGE routes. The
routes are dynamically generated and optimized based on criteria sent to the
system for each booking, which allows for business control and updates. There is
a common interface between all systems retrieving routes which elimates
differences in routes returned to different systems. Core functionality includes
- cutoff, departure, arrival and availablity times, mileage, modal delay
ability, dry docking logic, hours of operation/holiday schedule for each
facility, and the ability for logistics departments to interface with the
system, for example, to warn the users or lock a vessel per service.